Frequently Asked Questions
 

If you have questions that are not listed here, please feel free to contact us at support@mytopsecret.com

1. What does MyTopSecret do?
2. What operating systems does MytopSecret support?
3. How to purchase MyTopSecret?
4. I don't have a credit card. How can I purchase your product?
5. I've ordered your product but have not received my registration code yet.
6. How do I remove your program from my computer?
7. Why there is a notice: ' The secret file is too small !' ?
8. Why there is a notice: ' This file has not hidden information in it or the password is wrong !' ?

 

1. What does MyTopSecret do?

MyTopSecret is designed to protect your secret files by encrypting and hiding them in other files that do not look suspect of encryption. With "Secret File"," Carrier File" and "Hide" buttons,MyTopSecret allows you to encrypt and hide secrets into a common file such as picture file, audio file, program file, video file, It makes these secrets hidden and looks like only a common file. For full feature list, please see here.

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2. What operating systems does MyTopSecret support?

OS: Microsoft Windows 95/98/ME/NT4.0/2000/XP.

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3. How to purchase MyTopSecret?

We use regnow, a internationally respected registration company to process your order. As soon as regnow receives your order, they will confirm by return e-mail. You will receive a second e-mail with payment verification and registration information. Enter the registration information into the program to complete the registration process.

Click here to buy now

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4. I don't have a credit card. How can I purchase your product?

You can also order by phone

(877) 353-7297 (toll free, USA, Canada)
(425) 392-2294 (regular, international)

And fax numbers for faxed orders:

(888) 353-7276 (toll free, USA, Canada)
(425) 392-0223 (regular, international)

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5. I've ordered your product but have not received my registration key yet.

Your order confirmation email should be sent once your order is approved. The problem may be

  • A wrong email address was filled on the order form.
  • Your order automatically authorized and should be reviewed by a human.
  • Our outgoing email was rejected by your ISP.
  • If you have set junk email filters, the order confirmation might be deleted as SPAM.

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6. How do I remove your program from my computer?

If MyTopSecret is running, please close it. Then run the uninstall from Start Menu:

Start > Programs > MyTopSecret > Uninstall

You can also open your Control Panel, go to "Add/Remove Program", click "MyTopSecret ", then click remove button.

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7. Why there is a notice:' The secret file is too small !' ?

Because the secret file must be more than 14 bytes.

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8. Why there is a notice: ' This file has not hidden information in it or the password is wrong !' ?

  • Make sure that some secrets in that file.
  • Check your password.

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Copyright (C)2003 MyTopSecret, All rights reserved.
 

 

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